Governors Unemployment Update
Nevada Unemployment Newsletter
In partnership with the Department of Employment, Training and Rehabilitation (DETR), the Governor's Office will now send weekly updates with information and news regarding unemployment insurance benefits in Nevada. We appreciate your patience as we navigate through these unprecedented times, and I want you to know that we are working around the clock to ensure Nevadans are receiving the assistance and information they need.
Federal Pandemic Unemployment Compensation (FPUC): DETR is excited to announce disbursement of the $600 FPUC benefit to all eligible claimants has now started. You can expect to see your additional weekly $600 payment deposited to your account in the coming days.
On April 15, DETR opened a new Unemployment Insurance (UI) call center to help assist claimants with general questions related to the unemployment insurance filing process. the call center will answer a newly established toll-free hotline: (800) 603-9671. Operation hours will mirror the state's current expanded UI call center hours of Monday through Friday, 8 a.m. to 8 p.m.
Governor Sisolak has directed DETR to backdate all unemployment claims for Traditional Unemployment Insurance to the earliest date of eligibility, up to March 15, 2020. Please note, per federal regulations the earliest date to receive FPUC is March 29, 2020. Once established, Pandemic Unemployment Assistance claims can be backdated to the earliest date of eligibility, up to January 27, 2020.
Beginning Sunday, April 19, DETR is now asking claimants to file their weekly claims according to the first letter of their last name. Please see the graphic below for more information on what day you are encouraged to file.
Note: Following this new methodology is important to provide faster results for Nevadans seeking to gain access to their unemployment benefits.
http://ui.nv.gov/home.htm Northern Nevada: (775) 684-0350 Southern Nevada: (702) 486-0350 Rural Nevada & Out-of-State: (888) 890-8211
The CARES Act
The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was signed into law by the President on Friday, March 27, 2020. The Department of Employment, Training and Rehabilitation is in the process of implementing new benefits available through the CARES Act. See below for the current status on benefits related to Unemployment.
ProgramStatus in NevadaPEUC
Federal guidance received 04/10/2020.
Researching system programming changes that may be necessary.
DETR is now issuing the additional $600 FPUC weekly payment to eligible claimants.
Federal guidance received 04/05/2020.
Researching vendors to provide services and system programming changes to implement.
Call center selected 04/09/2020.
Information for Claimants
How do I get a weekly payment?
To request your weekly benefit payment, you must answer a series of yes and no questions online or by phone after the week has ended. Weeks begin on a Sunday and end on the following Saturday. For step-by-step instructions watch the filing tutorial videos on YouTube.
Weekly filings can be done:
Online by choosing "File Weekly Claim" once you log into your CSS account at ui.nv.gov.
By phone, choose option #1
Note: You must continue to file weekly claims even if your benefits are on hold due to eligibility issues or you are waiting for an appeal. If you have returned to work and no longer wish to request benefits, simply stop filing your weekly claims.
When will I receive the debit card for benefits?
The debit card takes 5-10 business days to reach you. Make sure to activate your debit card as soon as you receive it. You can use this debit card anywhere the Mastercard logo is accepted or take it to any Bank of America branch location or ATM and withdraw funds. You also have the option to do direct deposit into your own bank account from the debit card. The debit card will come with instructions how to set up direct deposit. If you have questions regarding your debit card or need debit card pin assistance, please call 888-339-8569 or visit www.bankofamerica.com/nevadauidebitcard.
How do I Bypass the Work Search Requirement?
Governor Sisolak has instructed the Administrator of the Employment Security Division that suitable work is not currently available for unemployment insurance claimants, thereby suspending the work search requirement. Click on the image below for instructions on how to bypass the Weekly Work Search Activity Page.
Unemployment Insurance Frequently Asked Question in English
Unemployment Insurance Frequently Asked Question in Spanish
Office of Governor Steve Sisolak 101 N. Carson Street, Carson City, NV 89701 gov.nv.gov
Department of Employment, Training and Rehabilitation 500 E. Third Street, Carson City, NV 89713 https://detr.nv.gov/